Preferred Broker Candidate Program
Build the skills and confidence to begin your career in insurance.
The Preferred Broker Candidate Program, delivered by Ensure Training & Education Ltd. in partnership with the Insurance Brokers Association of British Columbia (IBABC), helps aspiring insurance professionals develop the practical workplace, technology and professional skills needed to succeed in a modern insurance brokerage environment.
Start Your Insurance Career Prepared
Starting a new career can be exciting, but entering a new industry also means learning new technology, terminology, workplace expectations and professional skills.
The Preferred Broker Candidate Program provides a structured introduction to the skills candidates are likely to use in a modern insurance brokerage. Through one online learning environment, candidates can develop practical technology, communication, customer-service and professional workplace skills while gaining an introduction to the insurance industry.
Designed for Future Insurance Professionals
The Preferred Broker Candidate Program is designed for individuals who are interested in exploring or beginning a career within the insurance industry.
- Is considering a career in insurance
- Is new to the insurance industry
- Wants to develop professional workplace skills
- Wants to become more confident using workplace technology
- Wants to improve professional communication skills
- Is interested in working within an insurance brokerage
What You'll Learn
Professional Communication
Build clear, confident communication skills for emails, conversations and workplace interactions.
Business Etiquette
Learn the professional behaviours and workplace standards expected in an insurance brokerage.
Privacy & Confidentiality
Understand how to protect personal information and handle client details responsibly.
Customer Care
Develop a customer-first approach built on fairness, respect and clear service.
Insurance Fundamentals
Learn the core insurance concepts and brokerage practices that support your career.
Ethics
Build sound judgment and ethical habits for working in the insurance industry.
Broker Career Growth
Explore the skills, expectations and next steps that can help you grow in insurance.
Digital Literacy
Gain practical confidence with the digital tools used in today’s insurance workplace.
Your Preferred Broker Candidate Journey
Candidates progress through the program online while their learning, activities and completion progress are tracked within the Ensure Training learning platform.
1
Get Accepted
Candidates are accepted into the Preferred Broker Candidate Program through IBABC.
2
Activate Your Account
Accepted candidates receive access to create their Preferred Broker Candidate learning account.
3
Learn & Practise
Work through structured online lessons, videos, activities and practical exercises.
4
Demonstrate Your Skills
Complete assessments and activities designed to reinforce workplace and professional skills.
5
Complete the Program
Successfully complete the Preferred Broker Candidate learning pathway and prepare for the next step in your insurance career.